Features
Scalable Architecture
onDgo's robust and flexible microservices based architecture gives room for rapid development and deployment of airline services, while ensuring efficient operations even during peak times. Our platform is adaptable to changing technology such that it constantly enables airlines to seamlessly auto-scale to accommodate growth, increase their sales while providing excellent services to boost travelers' experience.
Passenger Relationship Management (PRM)
With onDgo, you can now do more than just bookings. Our solution allows you to gather and store all customer and booking data in the single source database. With this information at your fingertips, you can enable sales, marketing, management, operation, feedback and frequent reward efforts, communicate better with your customer base and maximize revenues.
Resilient Architecture
onDgo is designed for high availability with a strong and resilient architecture. Our system ensures that for high volume, mission-critical production environments, transaction loads are distributed across multiple entry points to ensure uninterrupted service to airline users. It is also designed to conform with the relevant regulators - IATA, NCAA, and FAAN guidelines. With onDgo, airlines are also able to promptly recover data and other information when the need arises.
Low Operational Cost
By partnering with onDgo, airlines get the opportunity to focus on their core competencies and improve efficiency while we take care of the marketing. This way operational costs are reduced greatly.
Automated Costing
onDgo makes pricing activities easier for airlines. While setting their sales price, all airlines need to do is input their base fares. All other taxes and surcharges are preset and automatically added to the base fare to give a total payable amount. The totals at the bottom of the page are dynamically updated and full breakdown of the fare, taxes and any discounts are clearly shown.
Improved Cash Flow
With our effective and consistent marketing efforts, airlines gets the visibility it deserves and this leads to an increase customer base and ultimately, an increase in sales and revenue as well, It doesn't stop there, our wallet system ensures that funds are remitted to airlines instantly without the delays often attributed to bank transfers and other forms of payments.
Business Intelligence Data and Reports
onDgo provides airlines with real time and comprehensive reports to enable them make decisions that will increase the efficiency of their operations. Airlines get to see all data related to reservations, check-in, reporting, inventory control and management functions in real time. This not only provides the full picture at a glance, it also reduces work duplicity and discrepancies that are likely to occur via manual reporting. By providing comprehensive views of the customer lifecycle with timely recommendations, our business intelligence reports feature helps airlines to take business actions that allow airlines to remain competitive in the marketplace.
Increased Operational Efficiency Via Automation
onDgo is an industry-leading automated passenger processing platform that ensures airline's operational efficiency and satisfaction on the part of travelers/customers. We support ticketless models where travelers can check in, choose their seats, make additional purchases and handle other flight itineraries without the need to experience the long queues and wait times at the airport. This way, the airline's efficiency is improved as they shed off unnecessary activities since our system does this for them. The results are faster and seamless delivery and satisfied customers.
Reliable Distribution System
While some booking systems provide a few distribution channels, onDgo provides them all via its own Efficient Distribution System called ODS. We understand that traditional airlines need global distribution systems and interline partners to succeed, so from inception we provide ODS integration for all the airlines on our platform. With ODS, airlines can now increase their market reach while simultaneously supporting automated ticketing, distribution and settlement within one integrated system. ODS ensures seamless connectivity and integrations with local flights, buses, trains, hotels, car rentals, transfers, insurance, vacation packages and more with a simple log in.
Cross Sell And Upsell Functionality
onDgo is designed to maximize each airline's brand differentiation and expand their market reach. Our end-to-end solution allows airlines to sell their value - added services, bundles and other opportunities across multiple channels of our distribution channels seamlessly and in real-time.
Fast and Secure Payment
With onDgo, airlines are able to receive their funds instantly and directly through a secured channel. This eliminates fraud.
Centralized And Responsive Booking Management System
Airlines can now leverage on the robust SEO capabilities and ease of use our platform offers to easily send notifications of booking, cancellations and other activities to their customers via SMS, Emails and other platforms. All of these are done via a system that shows everything at once.
Availability of Airlines' Inventory To A Larger Market
With onDgo marketing efforts, airlines are presented with the opportunity to reach more potential customers, improve their visibility and make more sales.
Manage Multiple Refund Rules
onDgo allows airlines to provide their customers with ALL their refund and cancellation policies no matter how many they are. This way travelers get seamless and first hand access to these rules and are able to make more informed decisions about their choice of airline.
Accounting System Integration
Our flexible export mechanisms allow us to custom build data files to provide automated transfer of sales data to airlines’ existing accounting systems. This way the integration is done with a simple plug in to suit and consolidate your accounting needs in a single location.
Departure Control System (DCS)
Do you need a comprehensive system for all of your airport passenger handling needs?
Are you looking for a way to seamlessly manage the information required for airport check-in, printing boarding cards, baggage acceptance, boarding, load control and aircraft checks? onDgo DCS functionality is all you need!
We understand that the Departure Control System (DCS) is one of the core functionalities of airlines as they seek to easily manage their passengers’ experience through the airport journey.
Designed with an ‘easy to use’ interface, our DCS functionality streamlines the passenger handling process by allowing airlines to process passengers and dispatch flights easily.
From check-in, APIS capture & submission and selling of services to boarding and post flight messaging, DCS provides airlines with innovative, contactless, mobile and self-service features to increase ancillary revenues in the airport, enhance the passenger experience and significantly reduce passenger handling costs.
The system is built to comply with all necessary regulators’ (IATA, NCAA, FAAN etc) guidelines concerning ground operations.
Overall, DCS enables fast, reliable and robust passenger handling capabilities that delight both passengers and agents.
Features
Customizable, Intuitive Interface And Easy To Use
The DCS interface is easy to use and airlines can seamlessly customize their interface to suit their needs and improve passenger handling processes.
Fast, Automated and Efficient
onDgo presents an automated airline booking engine with 24/7 support and a user interface that is smart and intuitive.
Increased Revenues
With onDgo DCS, Airlines can now maximize their revenue with automatic ancillary calculations and fast payment collection.
Time Saving
With the right automation and workflow processes provided by our DCS, Airlines are able to eliminate airport queuing via the use of kiosk & web check-in channels.
Security and Accuracy
With its built-in protection for agents and robust security rules, onDgo DCS eliminates the chances of missing data and inaccuracies in airline operations.
Follow Passengers Journey
Our DCS functionality allows Airlines to stay on top of the entire passenger airport journey, from check-in, boarding, baggage loading to departure.
Agent (Airline Staff) Accountability
With its comprehensive audit trail and flight exception reports, onDgo DCS functionality allows for easy monitoring of the airline staff (agents) at the airport for accountability purposes.
APIS Collection & Submission Simplified
Our DCS makes collection and submission of necessary passenger information easier for all parties involved - travelers and airlines.
Our track record
We completed 120+ projects yearly successfully & counting
An innovative company that deploys technology to provide a solution to the needs of our partners and Nigerian customers alike thereby helping them to succeed.
100 +
Travel Providers
100K +
App Downloads
90 +
Corporate Agencies
30 +
States Available